The Property Management Coach

Property management is a people business.

Yes …. Systems matter, Processes matter, and Compliance certainly matters.

But ultimately, great property management comes down to people — how they’re led, how they’re trained, how they communicate and whether they’ve been given the tools and confidence to do their job well.

I’ve spent more than three decades in property management, from the front line through to business ownership, consulting, coaching, training and senior operational leadership.

I’ve managed both large and small portfolios. I’ve built and restructured teams. I’ve worked through difficult markets, numerous legislative changes, staffing challenges, growth, shrinking margins and more than a few situations where the textbook answer wasn’t much help.

That experience has taught me something pretty simple:

Most property management problems are solvable.

Sometimes you just need someone outside the business who knows where to look, knows the questions to ask and isn’t afraid to challenge the way things have always been done.

What can I help you with today?

Industry Consulting

Kirk has a unique ability to see the bigger picture and assess process and culture, then show where improvements

Industry Training and Coaching

With proper training and guidance, he can ensure that your property management team is operating at their best, and equipped with the skills

Industry Training Program

Kirk has deep knowledge of existing and impending legislative changes to the industry and its practices, along with valuable insights into the core skills required to become a high-performing property manager.

Mentoring Program

There’s little doubt that 2020 was the toughest year anyone in business has faced; it has made characters and forged

Property Management Coaching

There’s little that Kirk hasn’t experienced over his time in the industry, he knows full well the daily challenges that business owners

Understanding it, and how to develop it within yourself

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“Kirk would have to have the most acute comprehension on the workings of the residential tenancies act and has an innate ability to assess property management complexities and train and nurture the relationship between clients and the property managers.”

“Kirk Stafford is the 'go-to' guy for anything real estate and specifically Property Management. He has a huge wealth of knowledge and is always on hand and happy to assist with any PM question, no matter how tricky or trivial. I wouldn't hesitate in recommending him to anyone if they need a coach or general business advice.”

“Kirk Stafford is a huge wealth of knowledge and has been my mentor ever since I worked for him in 2002. He has helped me immensely over the years, from giving me my first opportunity in Property Management - teaching me everything I know, to remaining a good friend and business acquaintance over the years. I can always rely on Kirk for sound advice and help with any curveball thrown at me ...and there are plenty in this industry! His skills and ability to think quickly, keep up to date with the latest legislation means he the “go to” person, especially in the current climate”