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I rarely get political, but I feel like I’ve got no choice here… Victoria is has a state election coming up at the end of November, and I’ve just had a look at the Greens Party’s election platform on housing. Frankly, what I’ve seen of it makes me wonder who’s writing this – it’s ill-conceived, […]

Given that we’re now in the home stretch of this year, I thought a look back over how far we’ve come in the last 12 months might be helpful to some, and give a bit of perspective on what we’ve achieved. So let’s go back to September last year and remind ourselves of what was

I’ve witnessed something recently which demonstrated just how intolerant we’ve become as consumers over the past couple of years. I was in Sydney at the beginning of this month on a consulting trip on the weekend of the floods – as a result of this, both my clients were flooded in and had to cancel

I use the term  “VUCA” in some of the speaking I do on mindset and resilience. It’s an acronym that the US Marine Corps started to use during the Vietnam War, and it’s now found its way into business use. It describes the way their field of operations, and now our world, changed from one

Over the past few days, I have had the privilege of being involved in 2 conferences which dealt with mental wellness, psychological safety, culture and leadership, and these have caused me to reflect.   What I’m about to talk about is an uncomfortable topic and if it causes anyone distress then I apologise and would

One of the first questions asked of most property managers by a potential new client is “what’s your management fee?” which is really a misnomer for the fee when you look at the work involved in the day to day and longer view of the management of a rental property. I have constant conversations with

Last week I talked about somewhat less direct methods of retaining key staff by looking at the internal management structure of the agency; this week I want to discuss in a bit more detail the financial aspects of staff retention by looking at income-related ways of keeping your Property Management (and for that matter, your

Regardless of the plans we have for people, it’s inevitable that some team members will leave your organisation, and many will do so sooner than we’d like; but there are ways that we can make their decision just that little bit harder. More often than not, when someone leaves an agency, you’ll hear them reel

My article last week on asking for a salary increase seems to have hit a couple of nerves, this is obviously a very sensitive area for all participants and the best forum to have conversations like this in is within a structured environment such as an annual performance review meeting where the objectives and achievements

I’ve had many discussions in the last few years, and more notably in the last month, with Property Managers who are being left behind in the income stakes and some who – quite frankly – have been taken advantage of by their directors in terms of their pay. The majority of Property Managers are underpaid