Kirk Stafford

One for the managers and leaders – How to respond to that request for a salary increase…

My article last week on asking for a salary increase seems to have hit a couple of nerves, this is obviously a very sensitive area for all participants and the best forum to have conversations like this in is within a structured environment such as an annual performance review meeting where the objectives and achievements …

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Let’s talk about the “R” word – Remuneration (Agency Directors, look away now)

I’ve had many discussions in the last few years, and more notably in the last month, with Property Managers who are being left behind in the income stakes and some who – quite frankly – have been taken advantage of by their directors in terms of their pay. The majority of Property Managers are underpaid …

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Re-engineering Property Management

I think we need to face the reality of our environment. In most cases and most areas, fee discounting is here to stay whether we like it or not and to remain profitable, we’re going to have to operate on reduced margins and therefore find other ways to keep a healthy bottom line.

How to resolve the staffing crisis in Property Management pt2…

In the forward-looking agencies that I’ve consulted to, there is an eagerness to find ways to remove the stress of their Property Management staff and improve their roles, and they are continually looking at emerging property technologies along with best practice in other industries. As an example, most of us clearly learned the effectiveness of …

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Adaptation means survival – how to resolve the staffing crisis in Property Management

There’s a pretty good chance I’m not going to win many friends by saying some of what I’m about to say… In case you missed it, there’s a crisis in Property Management – we’re losing good people at a rate of knots. Look closely though, and you’ll see that there has always been a lack …

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